Privacy Policy
At Country BBQs, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and your rights regarding your personal data.
Who We Are
Country BBQs is a mobile BBQ catering business providing catering for weddings, private events, campsites and public events across Dorset, Devon and Somerset.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: phillip.countryservices@gmail.com
Telephone: 07770 737367
What Information We Collect
When you contact us through our website or by email, we may collect:
Your name
Email address
Telephone number
Event location
Event date
Estimated number of guests
Details about your enquiry
Any other information you choose to provide
We may also collect limited technical information when you visit our website, such as your IP address, browser type and pages visited. This information helps us understand how our website is being used.
How We Use Your Information
We use your personal information to:
Respond to your enquiries
Provide quotations
Arrange and manage bookings
Communicate with you before and after your event
Improve our website and services
Meet our legal and regulatory obligations
We will only use your information where we have a lawful basis to do so under UK data protection legislation.
Our Lawful Basis for Processing
Depending on the circumstances, we process your personal information because:
It is necessary to respond to your enquiry or provide our services.
It is necessary to fulfil a contract with you.
We have a legitimate business interest in operating and improving our services.
We are required to comply with legal obligations.
How Long We Keep Your Information
We only retain personal information for as long as necessary for the purposes for which it was collected, including to meet any legal, accounting or tax requirements.
When your information is no longer required, it will be securely deleted.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers who help us operate our business, such as:
Our website hosting provider
Email service providers
Professional advisers where required
These providers only process your information on our behalf and are required to keep it secure.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Where required by law, you will be asked to accept or decline non-essential cookies when you first visit our website.
Keeping Your Information Secure
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
While no online service can guarantee complete security, we use appropriate measures to safeguard the information we hold.
Your Rights
Under UK data protection law, you have the right to:
Request access to the personal information we hold about you.
Request that inaccurate information is corrected.
Request that your information is deleted where appropriate.
Object to or restrict certain types of processing.
Request a copy of your information in a portable format where applicable.
To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO).
More information is available from the ICO's website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.
The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Country BBQs
Email: phillip.countryservices@gmail.com
Telephone: 07770 737367